At Dawtek we recognise that technical documents can be a significant business investment. Not only do they attest to your professionalism, but they can also reduce the number of calls to your help desk, saving your organisation time and money. Our well-written technical communications portray a highly-competent, consistent image to your customers, clients and staff.
Our team is experienced in writing professional, clear, easy-to-use technical documents. We can translate complex ideas and processes into a form that’s understandable by audiences with varying levels of education and comprehension, including employees, customers, end-users, developers and evaluators.
Dawtek can help you with:
We do not outsource technical writing projects. This allows us to monitor quality and service delivery, something that is not possible when work is outsourced to sub-contractors. If you require, we can work on-site with your organisation and with your software development teams, in designing and developing effective functional and technical specifications.
We can also assist your organisation in developing targeted documentation which meets your training outcomes. Users rely heavily on training materials for the information they need to efficiently perform their job.
To any project, we bring a focus on the needs of the audience and the tasks they perform.